What to Look for During a Rental Property Tour
Introduction: Why Rental Property Tours Are Crucial Before You Sign the Lease
Touring a rental property might seem like a formality—just a quick walk-through before you sign the lease. But in reality, it’s one of the most important steps in the entire renting process.
Whether you’re moving across town or relocating to a brand-new city, taking the time to carefully inspect a rental can save you from major headaches down the road. A rental property tour isn’t just about seeing if you “like the space.” It’s your chance to evaluate the condition of the unit, spot red flags, ask the right questions, and picture your real life in that space—not just the listing photos.
More importantly, many things that look great online can feel very different in person.
From checking for hidden maintenance issues to scoping out the neighborhood vibe, knowing what to look for during a rental property tour can help you make an informed, confident decision—and avoid getting stuck in a lease that doesn’t fit your needs.
In this guide, we’ll walk you through exactly what to check, ask, and notice when touring a rental unit. Whether it’s your first time renting or your tenth, use this checklist to protect your money, your time, and your peace of mind.
1. First Impressions Matter: What to Notice Outside the Rental Property
Before you even step inside, pay close attention to the exterior of the rental property and the surrounding neighborhood. These first impressions can tell you a lot about the landlord, the neighbors, and what daily life might feel like if you move in.
Check the Curb Appeal and Building Condition
Start with the basics: Is the property clean and well-kept?
Look for things like:
Fresh paint or obvious signs of neglect
Well-maintained landscaping or overgrown weeds
Trash bins—are they overflowing or tucked away neatly?
Are entryways, porches, or balconies cluttered or tidy?
If the outside of the property feels ignored, there’s a good chance the inside might be too.
Evaluate the Parking Situation
If you drive, this is a big one. Ask yourself:
Is parking assigned, on-street, or first come, first served?
Are there enough spaces for residents and guests?
Is the area well-lit and easy to access at night?
Also, check for signs that others are frustrated—like people parking on grass, curbs, or too close to driveways. That’s a red flag.
Walk the Neighborhood
Don’t just glance around—take a quick stroll if you can. Look and listen for:
Loud dogs, heavy traffic, or late-night party noise
Safety concerns like poor lighting or broken sidewalks
Graffiti, litter, or signs of vandalism
Pay attention to what kinds of people you see out and about. Are neighbors friendly? Are there families, students, professionals? How does the area feel?
Tools like NeighborhoodScout can also help you dive deeper into crime rates, school zones, and demographics before you commit.
Ask Yourself: Would I Feel Comfortable Coming Home Here Every Day?
This is a gut-check moment. If something feels “off” from the jump, don’t ignore that instinct. A beautiful interior won’t fix a location that doesn’t feel right.
2. Entryway and Common Areas: What They Reveal About Property Management
Once you’ve sized up the outside, it’s time to see what kind of experience you’ll actually have walking into the building every day. The condition of the entryway and shared spaces is one of the clearest signs of how well a property is managed—and how much the landlord or property management company truly cares.
Start at the Front Door
Ask yourself:
Is the main entry secure, or can anyone walk in?
Is there a working intercom or buzzer system?
Are the locks modern and sturdy—or old and rusted?
These are small details, but they matter. If the entry isn’t secure, your apartment isn’t either.
Smells, Stains, and Signs of Neglect
Once inside, use your senses. What do you see and smell?
Musty odors or chemical cover-ups?
Old carpet, peeling paint, or stained ceilings?
Signs of pests, like droppings or insect traps?
If the common areas smell bad or feel neglected, that’s not just unpleasant—it could signal bigger maintenance or pest control issues that tenants are quietly dealing with.
Check Out the Hallways and Shared Spaces
Whether it’s a small building or a multi-unit complex, walk through the hallways, stairwells, or elevators. Are they:
Clean and well-lit?
Properly ventilated?
Free of damage, trash, or old furniture?
Check if stair railings feel loose, elevator buttons are sticky, or lights are flickering—these are signs of deferred maintenance, and they often trickle into the units themselves.
If there’s a lobby or mail area, make sure:
Mailboxes are secure and organized
Package delivery systems (like lockers or drop zones) feel safe and convenient
You’re not seeing piles of unclaimed mail or broken mailboxes
Pro tip: Ask how package deliveries are handled—especially if you order online frequently. With more than 20% of U.S. households experiencing package theft (source), secure mail access is more important than ever.
Watch for Foot Traffic and Noise
This is a great moment to notice how busy or noisy the building feels. Are people respectful when passing? Are you hearing loud TVs, yelling, or dogs barking behind doors?
That energy won’t magically disappear after move-in.
3. Interior Condition: What to Inspect Room by Room
Now that you've checked out the exterior and common areas, it’s time to dig deeper. When you’re walking through the rental unit itself, you need to evaluate every room carefully. Things that seem small at first—like a crack in the wall or a flickering light—can lead to bigger, more expensive issues if not addressed.
Let’s break down what to look for in the living room, bedrooms, kitchen, and bathroom to make sure you're getting the best value for your money.
A. Living Room and Bedrooms: Comfort and Space
These are the rooms where you'll spend most of your time, so it’s important to check for signs of wear and tear, as well as any hidden issues.
Check the Floors
Walk around and inspect the floors for:
Scratches, stains, or water damage
Uneven surfaces or creaky boards that could signal foundational problems
Examine the Walls
Look for:
Cracks or holes in the drywall
Peeling paint or wallpaper
Evidence of water damage, especially near windows or ceilings (a sign of leaks)
Test Outlets and Lights
Turn on the lights and check every outlet to ensure they’re functional.
Test every switch—don’t assume they work just because they’re there.
Make sure all outlets are functional, especially if you have many devices that need charging or plugging in.
Windows and Drafts
Check that all windows open, close, and lock securely. Look for:
Drafts or air leaks that could lead to higher heating and cooling costs.
Broken or foggy glass could mean poor insulation.
B. Kitchen: Functionality and Cleanliness
The kitchen is one of the most important spaces to inspect. A clean, functional kitchen can make a world of difference in your daily life. Here’s what to focus on:
Appliances
Test every appliance to see how well they work, including:
Refrigerator (check seals for tightness)
Stove and oven
Microwave and dishwasher (if available)
Garbage disposal and exhaust fans
Check for:
Rust, stains, or broken seals on refrigerators or ovens
Unusual sounds or odors when using appliances
Counter Space and Storage
Are there sufficient countertops for meal prep?
Open cabinets and drawers—check for damage, pests, or signs of neglect.
Under-sink areas should be free of leaks, mold, or odors.
Water Pressure and Drainage
Turn on the faucets to test water pressure.
Low water pressure or slow drainage can signal hidden plumbing issues that could cause headaches later.
Pro tip: According to experts, regular plumbing maintenance can save you up to 10% on utility bills and prevent long-term issues like leaks (source).
C. Bathrooms: Cleanliness and Functionality
Like the kitchen, the bathroom is another high-traffic area where functionality is key. Here’s what to check for:
Water Pressure and Temperature
Turn on the sink and shower to check:
Water pressure (is it too low or too high?)
Hot water—does it get hot quickly, and stay at a comfortable temperature?
Check for Mold and Mildew
Bathrooms are prime spots for moisture issues that can lead to mold and mildew growth. Look closely at:
Grout lines for mold or discoloration
Under-sink cabinets for signs of leaks or mildew
Inspect Fixtures and Caulking
Ensure fixtures (sink, faucet, toilet) are tightly attached and not loose.
Check caulking around tubs and showers for cracks that could let water seep in.
4. Utilities, Fixtures & Functionality: Ensuring Everything Works Properly
When touring a rental property, the functionality of utilities and fixtures is just as important as the aesthetic appeal. A stunning apartment won't feel like home if the heat doesn’t work in the winter or the internet connection is spotty. During your tour, take a close look at everything that powers your living space—from heating and cooling to electrical systems and internet access.
Check the HVAC System: Heating and Cooling
Whether it’s scorching hot in the summer or freezing cold in the winter, your HVAC system plays a big role in keeping you comfortable. Here’s what to check:
Air conditioning: Turn it on and see if it cools the space effectively. Is there a strange odor or unusual noise when it kicks on?
Heating: Check the heating system by adjusting the thermostat to a higher temperature and confirming that it warms up the unit. If the property has baseboard heaters or radiators, check for any rust or leaks.
Air quality: Inspect vents for dust buildup or signs of poor air quality, as this could affect your health over time.
Inadequate heating or cooling is more than just inconvenient—it could significantly increase your energy bills. According to the U.S. Department of Energy, you can save up to 10% annually by maintaining your HVAC system and keeping filters clean (source).
Electrical and Lighting: Ensure Safety and Convenience
There’s nothing more frustrating than discovering outlets that don’t work or lights that constantly flicker after moving in. To avoid these issues, do the following:
Test every outlet by plugging in your phone charger or lamp.
Flip all light switches to make sure lights turn on and stay on.
Look for exposed wiring or outdated fixtures, which could pose a safety risk. If you see anything concerning, don’t hesitate to ask the landlord about repairs or updates.
While you’re checking the electrical system, also make sure that the circuit breaker is easily accessible and well-maintained. Outdated or malfunctioning electrical panels can lead to serious issues, like power surges or fire hazards.
Plumbing: Water Pressure, Leaks, and Drains
Water problems can range from a minor inconvenience to a major disaster. During your tour, focus on:
Water pressure: Test all faucets and the shower for adequate water pressure. Low pressure could indicate plumbing issues, while inconsistent temperature could be a sign of faulty water heaters.
Leaks: Check under sinks and around toilets for leaks or water stains, which can lead to mold and costly repairs.
Drainage: Test the drainage in sinks, bathtubs, and showers by letting the water run. Slow drainage can point to clogged pipes or poor plumbing.
Pro tip: If you notice strange smells, slow drains, or water spots, it’s a good idea to ask the landlord if any recent plumbing issues have been addressed or if there are ongoing concerns.
Internet and Cable Access: Stay Connected
In today’s world, reliable internet and cable access are a must-have for many renters. Here’s how to check:
Ask about the internet speed and availability in the area—some buildings may offer faster connections than others.
If you work from home, it’s also important to check if the space has enough outlets to plug in your devices and whether the Wi-Fi router location is central and convenient.
If you’re unsure about the best internet options for your area, websites like BroadbandNow can help you identify the fastest internet providers available in your neighborhood.
5. Safety Features: Protecting Your Home and Peace of Mind
When you’re considering a rental property, it’s not just about how it looks—it’s also about how safe you’ll feel living there. Your peace of mind should be a top priority, and inspecting the safety features of a rental property during your tour is essential. From secure locks to fire safety measures, make sure the property has the necessary precautions to protect both you and your belongings.
Check for Secure Entry Points
The first line of defense in any rental is the entry points. These include doors and windows, and they should be secure enough to give you confidence. During your tour:
Test all locks on windows and doors, making sure they open, close, and lock securely.
Ensure that deadbolts are installed on exterior doors for an added layer of security.
Ask about keyless entry systems or smart locks, as many newer apartments offer these options for increased convenience and security.
Smoke and Carbon Monoxide Detectors
You can’t overlook fire and carbon monoxide safety—especially since these systems are designed to save lives. Here’s what to look for:
Smoke detectors: Are there working smoke detectors installed in every bedroom and hallway? Test the alarms by pushing the button to ensure they sound.
Carbon monoxide detectors: If the apartment has any gas appliances (such as stoves or heating), check for carbon monoxide detectors near sleeping areas.
These detectors should be regularly tested and maintained. If you’re unsure about the condition of these systems, don’t hesitate to ask the landlord for confirmation of their maintenance schedule.
Pro tip: According to the National Fire Protection Association (NFPA), having working smoke detectors reduces the risk of dying in a fire by 50% (source).
Fire Extinguishers and Escape Routes
While you’re checking for smoke and carbon monoxide detectors, also make sure the property is equipped with a fire extinguisher in accessible areas, like the kitchen and near exits. Fire extinguishers are crucial in containing small fires before they become uncontrollable.
Additionally, ask about the emergency exit plan and evacuation procedures in case of a fire or other emergencies. If the building has more than one exit, ensure it’s clearly marked, and that you know where to go if you need to leave quickly.
Security and Surveillance
For added security, ask about the building’s overall security system:
Does the building have gated access, security cameras, or a doorman?
Are there motion sensors or nighttime lighting in common areas and hallways to deter intruders?
If you’re in a multi-unit building, also inquire about the neighbors' behavior—are they respectful of each other’s space and quiet hours? In some cases, landlords may provide tenant reviews or feedback from long-term residents, which can help you gauge how well the building’s security measures are working.
Pest Control and Maintenance
In addition to human threats, pests can be a safety concern as well. Ask the landlord about their pest control policies:
Is there a regular pest control service?
Have there been any recent pest infestations or ongoing issues with insects, rodents, or other pests?
A well-maintained property should be free of pests, but knowing the landlord’s pest control policy up front can help prevent unpleasant surprises later.
6. Lease-Specific Considerations: What to Ask Before You Sign the Agreement
Once you've checked the property's condition and safety features, it's time to turn your attention to the lease agreement itself. Before signing, it's crucial to understand exactly what you’re agreeing to—and what’s expected of you as a tenant. In this section, we'll discuss the most important lease-specific considerations you should clarify during your tour, so you can make an informed decision before moving forward.
1. Pet Policies and Associated Fees
If you’re a pet owner (or planning to become one), pet policies should be a top priority. Not all rental properties allow pets, and for those that do, the rules can vary significantly. During your tour, make sure to ask about:
Pet rent: Does the property charge an additional monthly fee for pets?
Pet deposit: Is there a refundable deposit for damages caused by pets?
Breed or size restrictions: Are certain breeds or sizes of pets prohibited?
Pet amenities: Does the property offer pet-friendly features like dog parks or walking areas?
Understanding the pet policy upfront will save you from surprises down the road and ensure your furry friends are welcome.
2. Maintenance Requests and Response Time
Every tenant knows that maintenance issues are inevitable, whether it’s a leaking faucet or a broken appliance. That’s why it’s important to know:
How maintenance requests are handled
Average response times for repairs
Whether the property uses an in-house team or hires third-party contractors
If there is an emergency maintenance hotline for after-hours issues
You’ll want to make sure that you’re not left waiting for weeks if something goes wrong. A reliable and responsive maintenance system can make or break your rental experience.
3. Rent and Utilities: What’s Included in Your Monthly Payment
Make sure you understand exactly what’s covered in the rent and what you’re responsible for paying separately. Some rentals include utilities (such as water, gas, or trash removal) in the monthly rent, while others charge these separately. Ask about:
Which utilities are included (e.g., gas, electricity, water, trash)
If the rent is fixed or subject to increase during your lease term
Utility costs if they’re separate—can the landlord provide an estimate based on current tenants?
According to Rentec Direct, it's common for renters to experience unexpected utility costs, so it’s always better to have the full picture up front.
4. Lease Terms and Flexibility
Understanding the terms of your lease is crucial for avoiding future conflicts. Make sure you ask about:
Length of the lease: Is it a one-year lease, or is there flexibility for shorter or longer terms?
Renewal process: What happens when your lease term is up? Will it automatically renew, or is there a renewal process?
Early termination: Can you break the lease early if needed? What’s the penalty, if any?
Some rental properties may offer flexibility for renters who need to leave early due to job relocation or family matters, so it’s important to ask about these options.
5. Subletting and Guest Policies
If you anticipate needing to sublet your unit or have guests stay with you for extended periods, clarify the subletting and guest policies. Many landlords have rules about:
Subletting: Are you allowed to sublet the property or rent out a room on Airbnb?
Guest limitations: Are there any rules about how long guests can stay or how often they can visit?
These policies can affect your ability to entertain friends or even travel, so it’s worth getting the full details.
7. Questions to Ask the Leasing Agent or Landlord: Key Information You Shouldn't Miss
While a rental property tour gives you a chance to observe the physical aspects of the unit, asking the right questions ensures you understand the full picture of what you’re getting into. Many renters overlook important details when they’re caught up in the excitement of finding the perfect place. To help you avoid future surprises, here’s a list of key questions you should ask the leasing agent or landlord during your tour.
1. Has the Unit Had Any Major Repairs or Issues?
Before committing, it's essential to know if the unit has experienced any significant issues recently, such as plumbing leaks, electrical problems, or pest infestations. These past problems could indicate potential future concerns. Ask the landlord:
“Have there been any recent repairs or issues with this unit?”
“Are there any ongoing maintenance concerns?”
If there have been any past repairs, ask for specifics about how they were addressed and whether the unit is now in good condition. This will give you a clearer idea of the long-term durability of the property.
2. How Is Pest Control Handled?
Pests can quickly turn your dream apartment into a nightmare. From ants and rodents to cockroaches, no one wants to deal with an infestation. To prevent this from happening, ask the landlord about their pest control policy:
“Do you have regular pest control services?”
“How do you handle infestations, and what steps do you take to prevent them?”
A property that’s proactive about pest control will likely save you stress and money down the line.
Pro tip: According to the Environmental Protection Agency (EPA), effective pest control involves both prevention and treatment. A reliable landlord should prioritize both to ensure your living space remains comfortable and pest-free.
3. How Often Is the Unit Inspected?
Regular inspections are a sign that the landlord takes maintenance seriously and ensures the property remains in good condition. Ask about the frequency and nature of inspections:
“How often do you perform unit inspections?”
“Are tenants given notice prior to inspections?”
Some landlords may schedule annual or semi-annual inspections to keep tabs on the condition of the unit and to address any issues early. This is an excellent way to prevent small problems from turning into bigger, more costly ones.
4. What’s the Average Rent Increase?
It’s crucial to understand how rent increases are handled during your lease term. To avoid unexpected hikes, ask:
“What’s the average annual rent increase?”
“How do you determine rent increases, and will I be notified ahead of time?”
In many cities, rent prices can rise sharply from year to year, so understanding the landlord’s approach can help you plan your budget accordingly.
5. Are There Any Additional Fees or Charges?
Aside from rent, some properties have hidden fees that can add up quickly. These might include:
Parking fees
Trash removal fees
Pet rent or pet deposits
Late fees for rent payments
Ask the landlord or leasing agent for a complete breakdown of all fees, both one-time and recurring, so you can factor them into your overall rental budget.
8. Take Photos, Notes, and Trust Your Gut: Final Tips for a Successful Rental Tour
After walking through the rental property and asking all the right questions, there’s one final step before you make your decision: trust your instincts and make sure you have all the necessary details documented. Taking photos and writing down notes will help you compare properties and give you a clearer picture of what’s truly best for your lifestyle.
1. Take Photos and Notes
While you're touring the property, it’s easy to get caught up in the excitement, but visual documentation can help you remember details when it comes time to make a decision. Consider:
Taking photos of key areas (like bathrooms, kitchen, and any issues you notice). These photos can help you remember details and give you a reference if you need to bring up repairs or concerns later.
Writing down notes about the property’s pros and cons, the condition of appliances, and any special features or problems you’ve noticed. This will give you a more objective perspective when reviewing multiple rental options.
Having a record of your observations also comes in handy when you're discussing specific issues with the landlord or property manager.
2. Trust Your Gut
While it's essential to assess a property with a critical eye, gut feelings should not be overlooked. If something doesn’t feel right during your tour—whether it’s a bad vibe from the area or a sense that the property isn’t as well-maintained as it appears—it’s okay to walk away. A rental property is more than just four walls; it’s the place where you’ll spend a significant amount of your time. If something feels off, it’s worth exploring other options.
Your instincts are often a reflection of your subconscious awareness of things that you might not immediately notice. Whether it’s a strange odor, persistent noises, or simply a feeling of discomfort, trust those cues when deciding if a property is right for you.
Pro tip: According to a study by Psychology Today, our subconscious mind picks up on signals that we might not be fully aware of, so when something feels off, it’s often a valid concern.
3. Ask for a Second Tour if Necessary
If you're still unsure about the property after the first tour, it’s okay to ask for a second walk-through. Sometimes, revisiting the property with a fresh perspective can help you see things you missed during the initial tour. It also gives you another opportunity to ask the landlord or leasing agent any lingering questions.
Conclusion: Make Your Rental Property Decision with Confidence
By now, you’re equipped with the tools you need to conduct a thorough rental property tour. From assessing the exterior and common areas to carefully inspecting the interior, utilities, and safety features, you now know exactly what to look for to ensure your new rental is the right fit for your lifestyle.
Remember, the goal of any rental property tour is to gather as much information as possible, ask the right questions, and trust your instincts. Whether it's the comfort of the space, the responsiveness of the landlord, or the amenities offered, a careful review will ensure you're not surprised after move-in day.
Taking your time during the tour may seem like a small step, but it can save you from future headaches—whether it's dealing with costly repairs, uncomfortable living conditions, or security concerns. A well-informed decision now can lead to a much smoother, stress-free rental experience down the road.
Your Next Steps
Now that you know what to look for during a rental property tour, it’s time to schedule one! We invite you to explore our available rental properties and book a tour with us today. With our comprehensive property management services, you can rest assured that we prioritize quality, safety, and tenant satisfaction.
If you still have questions or need additional help finding the perfect place, don’t hesitate to reach out. Our team is here to guide you through every step of the process.
